The terms that support a clear, fair shopping experience.

By using BeautyVivo, you agree to use the store lawfully, respectfully, and only for personal or legitimate shopping purposes. You must not misuse the site, interfere with its security, attempt unauthorised access, or use automated tools in a way that disrupts the store.

You are responsible for keeping your account information accurate and your password secure. BeautyVivo may refuse, suspend, or restrict account access where we reasonably believe there has been misuse, fraud, abuse, suspicious activity, or a breach of these terms.

We aim to present product details, pricing, imagery, and availability accurately. Product colours, packaging, sizing, ingredients, and availability may vary slightly due to supplier updates, device display settings, or fulfilment timing.

BeautyVivo may update, limit, or discontinue products at any time.

Prices, shipping charges, promotions, and availability may change without notice. Currency and payment options are shown at checkout.

Promotional codes may be subject to eligibility rules, expiry dates, minimum order values, customer limits, and safety checks. BeautyVivo may reject, cancel, or disable a promotion if it is expired, misused, technically incorrect, or not eligible for the current cart.

An order is not accepted until payment is authorised and the order is confirmed. BeautyVivo reserves the right to cancel or refuse an order where there is suspected fraud, pricing error, stock issue, supplier issue, delivery restriction, payment issue, or other reasonable business concern.

If an order is cancelled after payment, we will arrange an appropriate refund to the original payment method where applicable.

Shipping, returns, damaged items, and refunds are governed by our Shipping Policy and Returns & Refunds Policy. Those policies form part of these terms.

BeautyVivo’s name, branding, design, site content, product presentation, copy, graphics, and overall experience are owned by or licensed to BeautyVivo unless otherwise stated.

You may not copy, reproduce, resell, scrape, modify, or use BeautyVivo content for commercial purposes without written permission.

Product information is provided for general customer guidance only. It is not medical advice, diagnosis, or treatment. Always read product labels, instructions, and warnings before use.

If you have allergies, sensitivities, medical conditions, pregnancy-related concerns, or are unsure whether a product is suitable, consult a qualified professional before use.

BeautyVivo may rely on third-party providers for payments, shipping, fulfilment, analytics, email, hosting, and customer support. We are not responsible for interruptions, delays, or errors caused by third-party services outside our reasonable control.

To the fullest extent permitted by law, BeautyVivo is not liable for indirect, incidental, special, consequential, or punitive losses arising from use of the store, product availability, delivery delays, misuse of products, or third-party services.

Nothing in these terms limits rights that cannot be excluded under applicable consumer law.

BeautyVivo may update these terms from time to time. The latest version published on this page applies from the time it is posted.